This is a list of users’ most frequently asked questions. By answering them i hope to clarify any doubts they may have regarding Cache Monitor for InterSystems Cache.
001 – Error by select the Namespaces node
Question: I’am using Cache 2009.1, apparently the application connects to the server however, when I try to click on the Namespaces node, the following error appears:
PROBLEM: com.intersys.objects.CacheException
ERROR DISPLAYED:
Caché Monitor-Version 0.57
Java Version 1.6.0_15
VM Name Java HotSpot(TM)
Client VM Driver Version:2009.1.1.504
com.intersys.objects.CacheException at com.intersys.cache.jbind.ReadOnlyDatabase.parseStatus(ReadOnlyDatabase.java:1640) at com.intersys.classes.CPPStoredProc.getJavaClassDef(CPPStoredProc.java:1774) at com.intersys.cache.metadata.CacheClassMetadataImpl. (CacheClassMetadataImpl.java:87) at com.intersys.cache.metadata.CacheClassMetadataImpl. (CacheClassMetadataImpl.java:122) at com.intersys.cache.metadata.AbstractCacheClass. (AbstractCacheClass.java:47) at com.intersys.cache.jbind.JBindCacheClassNew. (JBindCacheClassNew.java:35) at com.intersys.cache.jbind.JBindDatabase.getCacheClass(JBindDatabase.java:414) at com.intersys.objects.CacheQuery. (CacheQuery.java:26)
Answer:
Fix this behavior by changing the default namespace of the Server registration. Go to the Server Properties (right click on server node -> properties) and change the default namspace from %CACHELIB to e.g. SAMPLES. You find more details about this topic: here
002 – Caché Monitor didn’t start properly:
Question:When I launch Caché Monitor, a splash screen is projected, but then nothing else occurs. If I check the process monitor on my XP machine, I see that CacheMonitor.exe is running, but nothing happens and there are no other screens.
A:
This behavior occurs if you haven’t extract the entire zip file from Caché Monitor. Caché Monitor are missing important files and can’t start properly.
In the zip file is a folder called “lib” this folder is mssing in your installation folder.
Extract all files and folders from the zip file into you installation folder and start Caché Monitor again.
003 – Communication link failure
Q:
I can’t connect to my Caché Server, i always get an “Communication link failure”
A:
If you register a new server in Caché Monitor the default Port is 1972. This can be the wrong port! If you get a “Communication link failure”, please check the port first. You can do that by open the “Server properties” dialog:
Here are some Information about the port handling in Caché:
Caché 2007.1 and above chooses the default ports for installation differently from previous releases. The new algorithm is: If port 1972 is unused, choose it. Otherwise, choose the first available port number equal to or greater than 56773.
Caché 5.2 does it in this way: Use 1972 or the first available subsequent number.
004 – User are not allowd to query for namespaces
Question: My connection is not allowd to use the %SYS namespace. What can i do?
Answer: If your account haven’t the right to access the %SYS namespace wich is the needed for the namespace list you can disable the query for namespaces.
006 – How can I transfer a single computer license to another computer
Question: I wish to transfer my Caché Monitor Single Computer license to a new PC. Are there any instructions on how to deactivate the license from the existing PC?
Answer: This can’t be done by a Caché Monitor User itself. You have to contact support with detailed license information, so they can remove a previous activations. After this you can activate on another machine.
